Artificial Intelligence for HRM

 


Technology has always played a role in accomplishing organizational goals by increasing efficiency and optimizing processes. artificial intelligence use for HRM functions to carry out process effectively and efficiently. Organizations are incorporating artificial intelligence (AI) more and more. AI has recently gained more significance in the context of Human Resource Management (HRM) (Palos et al, 2022) 

According to Sanyaolu and Atsaboghena (2022) Organization can use AI for below HRM functions,

01.                Recruitment and Selection - Finding the ideal applicant might be challenging because there are so many talented people out there. AI can help to speed up the process to shortlist the applicants based on the talent. 

02.                Onboarding - The process of swiftly and smoothly incorporating new hires into the organization's culture and policies is known as onboarding. AI can automate the process by allowing new recruits to coordinate with workforce and the management easily.

03.                Training and Development- The HR professionals need ensure that employees have the right skills and experience to meet the organizational expectation. The right AI tools and implementation analyze learning matrix and decide which employee need which training. This would help the employees learn better and faster with personal and professional growth which will, in turn, lead to higher productivity.

04.                Performance Management – It is important to have defined performance management system to reward employee. With the help of AI, it is easy to analyses the performance of the employee. When goals are not fulfilled on time, AI can assist with notifications and suggestions on subjects to increase productivity and provide rewards for a faster completion of goals.

05.                Employee Engagement   - It is vital to identify employees’ expectations for better employee engagement. Organizations may now forecast the amount of employee engagement using a variety of AI-powered prediction methodologies. Such as mails, chatbot messages, memos, and media comments.

06.                Compensation Management - Fair and competitive employee compensation is needed in order to help businesses recruit and retain the top talents. AI would assist HR professionals to create the best compensation package for their employees based on education, experience, skill sets. This will ensure employees perform better.

07.                Employee Retention – In competitive environment employee retention is very important to build corporate image. HR professionals can use AI to predict staff retention rates, identify employees who are more likely to depart, and create incentive programs for motivating staff.

Moving forward there are risks involve in using artificial intelligence for HRM functions. As there can be errors produced by machines. It's not always best to conduct analysis on a computer. And there are Some decisions require human involvement when there are few employees process same level of qualifications and experience it is necessary for human involvement to select the best rather relying on AI selections. And there may be data losses and wrong data entering can create problems when generating reports.

George and Thomas (2019) argue that AI is replacing many HR functions, and this does not imply that HR jobs are being replaced by AI. For HR professionals, there are plenty of administrative works to be followed. HRM people only can use the advantage from these automated activities and allow them to spend more time on strategic thinking, creativity, relationship-building, emotional intelligence, and better problem-solving.


References:

George, G. & Thomas, M. (2019). Integration of Artificial Intelligence in Human Resource. International Journal of Innovative Technology and Exploring Engineering. 9. 2278-3075. 10.35940/ijitee.L3364.129219.

Palos, S P R, Baena, L P, Badicu, A and Infante, M J C (2022) Artificial Intelligence and Human Resources Management: A Bibliometric Analysis, Applied Artificial Intelligence, 36:1, DOI: 10.1080/08839514.2022.2145631

Sanyaolu, E. & Atsaboghena, R. (2022). Role of Artificial Intelligence in Human Resource Management: Overview of its benefits and challenges. 10.13140/RG.2.2.22297.29283.

Comments

  1. Gamini EdirisingheApril 19, 2023 at 5:35 PM

    Artificial Intelligence (AI) is a technology that enables machines to perform tasks that typically require human intelligence, such as learning, reasoning, problem-solving, perception, and natural language processing. In the context of Human Resource Management (HRM), AI can be used to automate repetitive and time-consuming HR tasks such as resume screening, candidate matching, and scheduling interviews. AI can also assist in workforce planning, talent management, and performance evaluation by providing data-driven insights and predictions based on employee data. Ultimately, the use of AI in HRM can help organizations make better decisions, improve efficiency, and enhance the employee experience.

    nice topic. well done!

    ReplyDelete
  2. Tharanga WanigasundaraApril 19, 2023 at 10:27 PM

    It is important to note that while AI can bring many benefits to HRM, it is not a replacement for human interaction and judgment. HR managers should use AI as a tool to assist them in their work, rather than relying solely on AI to make decisions. Well done.

    ReplyDelete
  3. Arjuna kangara April 20, 2023 at 12:58 AM

    Good explain to using artificial intelligence and human involvement and further to spend more time on strategic thinking, creativity, relationship-building, emotional intelligence. good attempt

    ReplyDelete
  4. Lalindu WijesingheApril 20, 2023 at 7:19 AM

    The article highlights the growing importance of AI in HRM functions, including recruitment and selection, onboarding, training and development, performance management, employee engagement, compensation management, and employee retention. It also acknowledges the risks associated with using AI in HRM, such as errors produced by machines and the need for human involvement in decision-making. However, the authors argue that AI can help HR professionals by automating administrative tasks and allowing them to focus on strategic thinking, creativity, and relationship-building. Overall, the article provides valuable insights into the potential potential benefits and challenges of using AI in HRM.

    ReplyDelete
  5. RUSHNI YUSUFApril 21, 2023 at 3:04 PM

    With the world thriving on technology artificial intelligence is used in recruitment ,and training and development frequently. But the lack of human touch is vital specialy in recruitment where the arifital intelligent softwares will detect on the data I put the system. There is a chance of recruiting unskilled workers to get the job done. But there are benifits such as time spent on recruitment training and development etc.it is open to debate.good job

    ReplyDelete

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